Hallmark manages all aspects of quality and safety throughout the entire supply chain from mill to wellbore. We have third-party inspectors working at our suppliers' mills; we supervise the loading and unloading of products at shipping yards and facilities around the world; and we also manage pipe handling at our facility in Nisku, Alberta and oversee our carriers' safety and quality programs. Hallmark manages quality at every stage of the procurement and logistics process to ensure the products that arrive at your wellbore are ready to perform.
In June 2008, Hallmark was ISO 9001:2000 certified and subsequently upgraded to ISO 9001:2015. This certification is a testament to the effort Hallmark has made to develop quality processes that consistently deliver high quality products and services.
Hallmark's Engineering and Quality Assurance group is accountable for creating product specifications to meet industry and customer requirements. Hallmark has qualified personnel capable to assist with disposition of defective products and vendor management. These individuals are certified by the ASNT (American Society for Non-destructive Testing) to conduct pipe body inspections. Many members of Hallmark's field staff are capable of conducting visual inspection requirements as per the requirements of the applicable international standards. Hallmark's field staff members are involved in handling and loading tubulars and in providing coupling makeup and field installation services. Quality assurance inspections are a part of Hallmark's procurement and receipt inspection processes, allowing us to identify and resolve defects on OCTG products before they reach your wellbore.
Investing in quality-management training allows Hallmark to better control quality through its:
- Inventory receipt inspection process; and
- Aging inventory inspection process.
Quality is a shared initiative across our organization. Processes are mapped from order receipt to final invoicing, including the physical inspection of materials. The results of Hallmark’s health, safety, environment and quality programs, are best-in-class services, reliable products and great value for your OCTG dollar.